Choosing the ‘Right’ Pigging System Company
Choosing a company to successfully deliver your pigging system project is a big decision. With so many companies to choose from, how do you make sure you pick a company that’s knowledgeable, trustworthy, responsive and can deliver innovative, high-quality solutions?
At the same time, how do you find a pigging system partner who will always put your needs first?
With a myriad of pipeline pigging companies out there, it can be challenging to know who the real experts are. So, to help you decide whether we might be right for you, here are some reasons why leading businesses across the globe have chosen to partner with HPS for their pigging system project.
We’re Easy to Work With
For more than two decades, HPS has been successfully delivering projects to companies that process liquids, from simple single-pig systems to highly sophisticated, custom-designed PLC-controlled multi-source, multi-destination product transfer solutions.
Regardless of how big or small your project is, you’ll get peace of mind that HPS will maintain excellent and effective communication. It’s not just what we do, it’s how we operate.
We’ll keep you informed at all stages of your project and our technical support team will be on hand to resolve any issues as quickly and efficiently as possible.
What’s more, when the project is complete, we’ll also assign you a dedicated client support contact to deal with any problems or queries you have post-commissioning.
If you’ve not already visited our pigging system case studies page, then take a look!
Here you can have a look at some of the problems we’ve solved and how our customers have benefited from our proven industry solutions and unmatched customer care.
There are examples of successful pigging projects from a variety of our customers in different industries. They provide practical examples of some of the various best practice pigging and transfer solutions we’ve implemented. More importantly, they prove that our solutions work and that they’re effective.
As well as choosing a pigging system provider that’s efficient and knowledgeable, it’s also important to choose a supplier that has verifiable processes in place for meeting your requirements.
Choosing a company that is ISO certified will give you the peace of mind and assurance that your provider is working to verifiable standards.
HPS is an ISO 9001 and 14001 Certified pigging and liquid transfer solutions company.
This means we have solid management systems in place and are committed to continuous improvement in quality and environmental performance.
One Stop Shop
We make it easy for you by offering a complete portfolio of products and services making us a one-stop shop.
As well as delivering turnkey projects, we also can provide training, after sales, support and maintenance services.
Another key speciality of ours is our pigging system spare parts and component service. It includes:
- Pig detectors
- Service Kits
- Any many others
Buying from us has never been easier. So why go to seven different companies when you can go to one?
Our Customer Satisfaction Commitment
A positive and excellent customer service experience which meets (and exceeds) customer expectations is our ultimate goal. At the same time, continuously improving the service experience for our customers is one of the cornerstones of our business.
We always ask our customers for feedback after we’ve commissioned a project or delivered spare parts. Collecting customer feedback is vital for us, as it allows us to see what we’re doing right and identify things we can improve.
Our commitment to our customers is reflected in our 2017 Customer Satisfaction Survey. 100% of customers surveyed were either “Satisfied” or “Extremely Satisfied” with their service experience with HPS, which speaks for itself. You can see the results of the HPS customer satisfaction survey here.
We Make Your Life Easier
Our streamlined integration process means downtime is kept to an absolute minimum.
We are dedicated to making your experience as effortless and smooth as possible, by providing a seamless first contact-to-project completion service.
Over the years, we have built an unrivalled reputation for designing the highest quality pigging and transfer systems that deliver results, safety, reliability and performance. In fact, some of our systems are still in use after 20 years. Also, our unique hygienic process pigs are renowned for their high recovery rates (up to 99.5%), which is unmatched by any other provider.
Our pigging systems also offer the advantage of delivering a high return on investment. The average payback for most pigging systems is 12 months or less.
Improving Your Bottom Line
HPS can help your organisation achieve the following:
- Improve efficiency, productivity and profits
- Increase your product yields
- Lower your labour costs
- Minimise downtime
- Reduce waste processing and transport costs
- Lower cleaning costs
- Speed up changeovers
- Reduce water usage
- Increase product quality
- Reduce cross-contamination risks
- Improve environmental sustainability
And importantly, implementing a pigging solution will enable you to produce more for less and produce it faster.
So, if you’re currently not pigging and are interesting in bring the benefits of liquid product recovery into your organisation, then please get in touch.