Your Recent Spares Experience - HPS Hygienic Pigging Systems

How Did We Do?
Did the service you received from HPS meet your expectations?*
- Yes
- No
Why didn't we meet your expectations?
When do you usually order spares from HPS? (please tick all that apply)*
- When components have reached their recommended use limits
- When recommended by an HPS engineer or representative
- When the system fails
- When the system no longer works efficiently
- When components look worn or damaged
- Before scheduled maintenance
- Other
When else do you order spares from HPS?
Did you find the Spares ordering process easy?*
- Yes
- No
How Can We Make Our Spares Ordering Process Easier?
Are there any ways we can improve our spares ordering service?
Do you have any comments about HPS staff? (for example professionalism, conduct, efficiency, communication, helpfulness)

Final Thoughts
Overall, how would you rate your Spares ordering experience with HPS?*
- Extremely Satisfied
- Satisfied
- Dissatisfied
- Extremely Dissatisfied
Other than yourself, who is the best person for us to contact about spares, maintenance and the everyday running of the system?
Is there anything else you would like to add?

HPS Customer Experience Survey