Aftercare
Aftercare for Your HPS Pigging System
HPS aftercare helps keep your pigging system operating efficiently, safely and reliably after commissioning.
From spare parts and preventative maintenance to training, software support and system upgrades, our team provides long-term support for your HPS pigging system.
Customer Support
Expert Help, Always On Hand
Our Customer Support Team, Spares Team and global representatives are available to help keep your HPS pigging system running smoothly.
Troubleshooting and technical questions
Maintenance visits and inspections
Spare parts and spares packs
Operator training and refresher sessions
Software, automation and PLC support
The HPS Difference
Support That Continues After Commissioning
HPS aftercare is designed to protect the performance, reliability and long-term value of your pigging system.
With more than 30 years’ pigging experience, our team supports customers with technical advice, spare parts, maintenance, training, software support and system upgrades.
“The team at HPS have been brilliant… their after-sales service has also been first-rate.”
Peter Crowe
WineWorks
Preventative Maintenance
Maintenance Plans for HPS Pigging Systems
Regular maintenance helps keep your HPS pigging system operating safely, efficiently and reliably.
HPS maintenance plans are designed around your process, system type and usage, helping reduce the risk of downtime and keep your product recovery system performing at its best.
Maintenance plans can include:
On-site inspections and service visits
Replacement of serviceable parts
Recalibration of pig detectors
System performance checks
With scheduled maintenance, you can reduce the risk of unplanned downtime, support consistent recovery rates and help extend the working life of your HPS pigging system.
Spare Parts
Spare Parts and Spares Packs
HPS carries a large stock of spare parts for HPS pigging systems, helping customers reduce downtime and keep their systems running reliably.
From pigs and seal kits to pig detectors and replacement components, our dedicated Spares Team can help identify the right parts for your system.
Our Spares Team can help with:
Same-day dispatch depending on the item and stock availability.
Tailored spares packs based on your HPS pigging system.
Part identification support to help you order the correct spare part or replacement component.
Keeping the right spare parts in stock helps reduce risk, avoid unnecessary downtime and support long-term pigging system performance.
Hands-On Training for Your Team
To ensure safe, efficient operation, we offer comprehensive training for your operators, engineers, and maintenance staff. This includes:
- Hands-on training during commissioning
- Refresher training for experienced staff
- Training for new team members
- Best practices for safety and maintenance
Our training ensures your team has the confidence and skills to keep your system performing at its best.
Software support
Help When You Need It – Remotely or On-Site
Most HPS pigging systems include automation and PLC integration. We offer flexible software support contracts that include:
- Remote troubleshooting and diagnostics
- Secure remote login to your PLC (where enabled)
- On-site support when required
Whether you need help with unexpected faults, system upgrades, or advice on software configuration, our engineers are on hand to help.
grow with your system
Your HPS pigging system is designed to evolve. As your process grows or changes, we’ll help you adapt it, quickly and efficiently.
We can assist with:
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- Adding launch or receive stations
- Connecting new sources or destinations
- Upgrading pigs, valves, or software
- Extending piggable lines
Planning an upgrade or new system? Explore our Equipment and Services to see what’s possible.
how-to video library
Our library of how-to videos offers practical guidance to help you keep your pigging system running at peak performance.
These short videos walk you through essential tasks such as:
- Checking pigs
- Changing seal
- Inspecting valves
- General maintenance tips
We’re always adding to our collection based on customer feedback so let us know what you’d like to see next.
Why choose HPS?
UNPARALLELED customer care
We truly care about our customers and we’re very proud of the outstanding level of service and support we provide. We put you, the customer, and your business, at the heart of everything we do.
high-Quality Products and Solutions
Our liquid processing products and solutions are designed and manufactured to the highest standards and deliver optimum performance. They are among the most advanced in terms of capabilities.
extensive experience in pigging
With 30 years of experience, HPS has developed a strong reputation for advanced, world-class hygienic (sanitary) pigging products that deliver transformational results.
easy implementation
It’s easy with HPS! From concept to design, implementation and aftercare, our highly experienced and dedicated team will ensure your project runs smoothly from start to finish and beyond.
