Our Spares Service
You’ll Get Great Service from the HPS Spares Department
HPS components have a long working life. But like all systems, to maintain optimum performance you must replace key parts regularly.
Specially set up to deal with all your spares questions, enquiries and orders, the HPS Spares Department provides top quality service, help and support.
Looking after our customers is an essential part of the way we operate. Our knowledgeable, friendly staff will always provide you with a fast, efficient and effective service.
it’s easy with hps
Spare Parts for Your Pigging System
HPS pigs are long lasting, but nothing lasts forever! We strongly recommend you keep a variety of spare parts, including spare pigs and valve seals, in stock. This will help ensure quick repairs and minimal downtime.
We carry many items in stock and will always do our best to get your spare parts to you as quickly and efficiently as possible. Please note in the case of large orders or non-standard components, there may be a small delay if we have to manufacture to order.
Your Assurance of Quality
By ordering spares direct from HPS you are assured of genuine, high-quality HPS components and correct, fully compatible replacement parts for your pigging system.
HPS pigs and other spare parts are subject to rigorous quality control before they leave our production which guarantees the highest quality products that deliver high levels of safety, reliability and performance.
As well as spares orders, the HPS Spares Team can also help arrange maintenance visits and preventative maintenance schedules, discuss discounted spares packs, systems checks, training, software support and a host of other services.
We understand you can’t afford any downtime. That’s why we strongly recommend you keep a selection of your most important spares ready to use, and order in advance of scheduled maintenance. And when you contact HPS, don’t forget to ask us about our Discounted Spares Packs and Service Plans!
We Listen to Our Customers
Once you’ve ordered spares, we’ll send you a link to an online questionnaire so you can provide us with your feedback. This is of course optional, but we value your opinion highly and everything you tell us will help us continually improve our service.
Don’t Wait Until You Notice Something’s Wrong!
If you use our pigs until you notice they are no longer functioning properly, rather than replacing them in good time, it is possible that fluid or gases could have been bypassing the pig during operation. This could cause ineffective product recovery, inefficient product transfer or poor pipeline cleaning. It could also have potentially more serious consequences such as product dilution or contamination. A worn or damaged pig could also get held up in the pipe line causing down time.
We recommend regular checking and a scheduled preventative maintenance programme.
For more information about expected working life of our pipeline pigs and other components, please see our article on preventative maintenance for pigging and product recovery systems.